FAQ

 
 

Where are you located and are you based in the usa?

We are based in Noblesville, IN about 30 minutes north of Indianapolis. All shipments, customer service, and orders are handled there. We produce our equipment in China (as do all other bar manufacturers), but we station employees there to oversee the process. Unlike most bar manufactures, we’re based in the USA, have representatives here, and have readily available customer service.
 

who designs your products?

Our products are designed primarily by Z Athletic’s owners, both previous gymnastics coaches. We always appreciate feedback about our designs and products because we’re always looking for ways to innovate and improve.
 

Where can i buy your products?

Due to the extremely high shipping costs of our products, we sell primarily on Amazon and Walmart because of the shipping discount. If you’re local to Indiana, you can purchase from our warehouse directly at a discounted cost.
 

do you warranty used products?

Warranties are only valid with the original owner.
 

who should i contact if i have an issue?

If you have any issues with a Z Athletic product, please reach out to us immediately. Email us at administration@zathletic.net or use the form on the Contact Us page.
 

Any other questions?

Our associates are here to help you! Reach out to us today!